Restaurant Operations Manager
21 hours ago
Restaurant Operations Manager
Joon is seeking an experienced Restaurant Operations Manager to oversee the daily operations of our upscale dining establishment. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining high standards of quality and productivity.
Key Responsibilities:
- Manage all aspects of restaurant operations, including front-of-house and back-of-house operations
- Develop and implement strategies to improve customer satisfaction and loyalty
- Lead and motivate a team of servers, bartenders, and kitchen staff to provide exceptional service and maintain high standards of quality
- Monitor and control operational costs, including labor, inventory, and supplies
- Ensure compliance with health and safety regulations, as well as company policies and procedures
- Develop and implement training programs to improve staff knowledge and skills
- Collaborate with the culinary team to develop and implement new menu items and promotions
- Monitor and analyze sales data to identify trends and opportunities for growth
Requirements:
- 3+ years of experience in restaurant management, preferably in an upscale dining establishment
- Proven track record of success in managing high-volume restaurants, with a focus on customer satisfaction and loyalty
- Strong leadership and communication skills, with the ability to motivate and inspire a team
- Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service
Benefits:
- Competitive salary and bonus structure
- Opportunities for career advancement and professional growth
- Free meals and discounts on food and beverages
- Paid time off and holidays
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