Customer Service Associate
1 week ago
Customer Service Representative
Durez Corp is seeking a highly skilled Customer Service Representative to join our team. As the main point of contact between customers and our operations, this role requires strong communication skills and the ability to collaborate with different departments to ensure customer satisfaction.
Key Responsibilities:
- Process customer orders in a timely and accurate manner
- Manage vendor inventory and coordinate with production and sales teams to fulfill orders
- Address customer inquiries and resolve issues promptly
- Verify inventory availability and coordinate freight schedules
Requirements:
- Fluent/native level English proficiency in reading, writing, and speaking
- Proficiency in Word, Excel, and Outlook
- Strong negotiation and communication skills
- Understanding of product quality aspects
Preferred Qualifications:
- 0 – 2 years of related experience
- Experience with SAP is a plus
About Durez Corp:
Durez Corp is a leading company in the industry, committed to providing exceptional customer service and support. We offer a dynamic and collaborative work environment, with opportunities for growth and development.
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