Customer Service Liaison

6 days ago


Charlotte, North Carolina, United States 2ULaundry Full time

Are you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting and problem-solving?

We're seeking a talented Customer Service Liaison to join our team at 2ULaundry, a dynamic laundry services provider. As a key member of our front-of-house staff, you'll be responsible for ensuring seamless interactions with customers.

Key Responsibilities:

  • Greet customers and guests in a friendly, welcoming manner
  • Provide expert assistance with machine troubleshooting and operation
  • Sell laundry supplies and maintain a clean, organized front desk area
  • Process drop-off orders efficiently and accurately

Requirements:

  • Prior customer-facing experience preferred
  • Bilingual in English & Spanish is a plus, but not required
  • Ability to work independently and as part of a team
  • Positive attitude, excellent communication skills, and strong problem-solving abilities

What We Offer:

  • A competitive salary of $25,000 - $35,000 per year, depending on experience
  • 10 paid holidays
  • Employee Assistance Program
  • Weekly pay every Friday

At 2ULaundry, we value diversity, equality, and inclusivity. We're committed to creating a positive, supportive work environment where everyone can thrive. If you're a motivated, customer-focused individual looking for a rewarding career opportunity, we encourage you to apply.



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