IT Support Specialist
6 days ago
Aspen Skiing Company is seeking a highly skilled and customer-focused IT Support Specialist to join our team. The successful candidate will provide technical support and assistance to our employees and customers, ensuring seamless operation of our computer systems and networks.
Key Responsibilities:- Provide technical support and assistance to employees and customers via phone, email, and in-person
- Troubleshoot and resolve hardware and software issues in a timely and efficient manner
- Install, configure, and maintain computer systems, networks, and peripherals
- Perform routine maintenance tasks, such as software updates and backups
- Collaborate with other IT teams to resolve complex technical issues
- Document and track technical issues and resolutions using our ticketing system
- Stay up-to-date with the latest technology trends and advancements
- High school diploma or equivalent required
- Professional computer experience and technical certifications preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong knowledge of Windows operating systems, networking fundamentals, and hardware components
- Ability to lift up to 25 pounds and stand for long periods
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Access to cutting-edge technology and training resources
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