Medical Office Receptionist

3 weeks ago


Plano, Texas, United States Texas Health Resources Full time
Job Summary

We are seeking a highly skilled Medical Office Receptionist to join our team at Digestive Specialists. As a key member of our front desk team, you will be responsible for delivering exceptional patient care and providing administrative support to our healthcare professionals.

Key Responsibilities
  • Deliver care to patients utilizing the Medical Office Receptionist Process
  • Answer phone calls and direct them appropriately
  • Schedule appointments according to office guidelines
  • Obtain accurate patient and insurance information, collecting copays and deductible amounts
  • Copies/scans patient access related hard copy materials into the correct location in the electronic medical record
  • Room patients for providers in a timely manner
  • Conduct all functions associated with patient check-out, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments
  • Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records
  • Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications
Requirements
  • High School Diploma or equivalent (required)
  • Six months Medical experience in a Clinic (preferred)
  • Medical Insurance experience (preferred)
  • Six months Business Office Customer Service experience (preferred)
  • Be an outgoing individual with a friendly attitude
  • Have strong attention to detail
  • Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
  • Must have outstanding communication, interpersonal, customer service, and organizational skills
  • Have knowledge of insurance authorization/billing requirements
  • Have demonstrated strong customer service and communication skills
  • Have organizational and time management skills
  • Be proficient in computer skills
  • Have knowledge of clinic procedures and regulatory requirements
  • Possess a strong work ethic and a high level of professionalism
  • Be a team player who handles multiple projects simultaneously in a fast-paced environment
What We Offer
  • Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program, and several other benefits
  • Delivery of high-quality patient care through nursing education, nursing research, and innovations in nursing practice
  • Strong Unit-Based Council (UBC)
  • A supportive, team environment with outstanding opportunities for growth


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