Medical Office Receptionist
3 weeks ago
We are seeking a highly skilled Medical Office Receptionist to join our team at Digestive Specialists. As a key member of our front desk team, you will be responsible for delivering exceptional patient care and providing administrative support to our healthcare professionals.
Key Responsibilities- Deliver care to patients utilizing the Medical Office Receptionist Process
- Answer phone calls and direct them appropriately
- Schedule appointments according to office guidelines
- Obtain accurate patient and insurance information, collecting copays and deductible amounts
- Copies/scans patient access related hard copy materials into the correct location in the electronic medical record
- Room patients for providers in a timely manner
- Conduct all functions associated with patient check-out, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments
- Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records
- Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications
- High School Diploma or equivalent (required)
- Six months Medical experience in a Clinic (preferred)
- Medical Insurance experience (preferred)
- Six months Business Office Customer Service experience (preferred)
- Be an outgoing individual with a friendly attitude
- Have strong attention to detail
- Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
- Must have outstanding communication, interpersonal, customer service, and organizational skills
- Have knowledge of insurance authorization/billing requirements
- Have demonstrated strong customer service and communication skills
- Have organizational and time management skills
- Be proficient in computer skills
- Have knowledge of clinic procedures and regulatory requirements
- Possess a strong work ethic and a high level of professionalism
- Be a team player who handles multiple projects simultaneously in a fast-paced environment
- Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program, and several other benefits
- Delivery of high-quality patient care through nursing education, nursing research, and innovations in nursing practice
- Strong Unit-Based Council (UBC)
- A supportive, team environment with outstanding opportunities for growth
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