Security Assistant

4 weeks ago


Kapolei, Hawaii, United States MSCCN Full time

Job Summary:

This position serves as a Security Assistant for the Police Service within the Veterans Health Administration (VHA). The primary purpose of this role is to monitor physical security equipment and systems.

Responsibilities:

The Security Assistant will be responsible for:

  • Monitoring and responding to alarms
  • Tracing access patterns, programming, assigning or removing user permissions, and remotely opening and securing doors during routine and emergency operations
  • Determining when to dispatch law enforcement or other personnel to investigate
  • Maintaining radio/alarm activity records/logs to include dates, times, and results of communications and activities
  • Preparing completed reports
  • Issuing and retrieving government-issued keys and/or identification cards
  • Maintaining accountability of Police Officer badges issued and all associated logs

Communications:

The Security Assistant will be responsible for:

  • Monitoring and receiving routine and emergency calls from a variety of sources that need police, fire, medical, or other emergency services
  • Maintaining contact with law enforcement units
  • Monitoring and directing responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits
  • Coordinating with various federal, state, and local law enforcement officials for coordination of emergency situations
  • Operating a variety of communications equipment, telephones, and computer systems to support both routine and emergency operations

Operations Support:

The Security Assistant will be responsible for:

  • Performing system checks on a variety of equipment used in the dispatch center
  • Troubleshooting systems when problems arise and resolving issues whenever possible
  • Conducting equipment inventories and completing records and other logs
  • Entering, updating, and retrieving information from a variety of computer systems/databases
  • Using state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations
  • Entering or updating regional and national records
  • Compiling and preparing reports related to events occurring in the operation of the police control center
  • Completing vehicle registration tasks and issuing decals and permits

Work Schedule:

The Security Assistant will be required to work:

  • Variety of rotating shifts
  • Weekends or holidays
  • On-call
  • May provide temporary coverage at other clinics on Oahu as needed

Telework:

The Security Assistant may be authorized for telework.

Security Clearance:

The Security Assistant will be required to undergo a background investigation and obtain a security clearance.

Requirements:

To qualify for this position, applicants must meet the following requirements:

  • Be a U.S. citizen
  • Be registered with the Selective Service System
  • Pass a background investigation and obtain a security clearance

Qualifications:

To qualify for this position, applicants must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the Federal service. The specialized experience must have equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of a Security Assistant.

Education:

Applicants may substitute education for the required experience. To qualify based on education for this grade level, applicants must have successfully completed (4) years of education above the high school level.

Combination:

Applicants may also combine education and experience to qualify at this level. The combination of specialized experience and education must have equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of a Security Assistant.

Competencies:

The following competencies are required for this position:

  • Communications
  • Computer Skills
  • Manages and Organizes Information
  • Security Technology Application

Physical Requirements and Work Environment:

The work is typically sedentary in nature. However, there may be some walking, standing, bending, and carrying of light items. No special physical demands are required to perform the work. Working on off-tours, rotating shifts, or regular overtime may be required.



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