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Client Services Manager

2 months ago

Tampa, Florida, United States Canteen North America Full time

Company Overview:

Canteen North America is dedicated to enhancing workplace experiences through innovative food and service solutions. We pride ourselves on our commitment to excellence and our ability to connect employees through exceptional culinary offerings.

Position Summary:

As a Client Services Manager, you will play a pivotal role in driving customer satisfaction and loyalty. Your primary focus will be on developing strategic sales initiatives tailored to individual accounts, ensuring that we meet and exceed client expectations.

Key Responsibilities:

  • Formulate and implement account-specific sales strategies in collaboration with local management to boost profitability.
  • Enhance customer retention by optimizing the client experience at all interaction points.
  • Identify and promote retail pricing strategies to encourage repeat business and introduce innovative products.
  • Ensure adherence to merchandising standards across all locations.
  • Conduct performance assessments through regular audits and evaluations.
  • Engage directly with customers while overseeing route operations.

Preferred Qualifications:

  • A Bachelor's degree is preferred.
  • Exceptional communication skills are essential.
  • Willingness to travel to client locations as needed.
  • A strong passion for delivering outstanding service to clients and customers.
  • Experience in the coffee, refreshment, or food service industry is advantageous.

Benefits:

Canteen North America offers a comprehensive benefits package for both full-time and part-time associates, including:

  • Retirement plans and shopping programs.
  • Health and wellness initiatives.
  • Discounts and identity theft protection.
  • Voluntary benefits such as critical illness and accident insurance.
  • Full-time associates also receive medical, dental, vision, life insurance, and more.

Commitment to Diversity:

At Canteen, we celebrate diversity and are committed to creating an inclusive environment for all employees. We value each individual's unique contributions and strive to ensure that everyone is treated fairly.

Note:

This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities and qualifications. Canteen North America reserves the right to modify job duties as necessary.