Master Guitar Technician
3 weeks ago
Guitar Center is a world-renowned music retailer that embodies the spirit of creativity and music. Our mission is to develop lifelong musicians and make a difference in the world by enabling musicians to experience the joy of creating music.
Job Description
We are seeking an experienced Repair Tech to provide top-notch maintenance and repair services on customer-owned instruments. As our ideal candidate, you will be responsible for interacting with customers, ensuring a positive experience, servicing instruments with exceptional craftsmanship, maintaining store-owned gear, and completing warranty repair work.
Key Responsibilities:
- Provide excellent customer service, responding promptly to customer inquiries and resolving issues efficiently.
- Maintain a high level of technical expertise in repairing guitars, staying up-to-date with the latest techniques and best practices.
- Develop strong product knowledge, including Guitar Center products, to effectively communicate with customers and promote sales.
- Train and mentor colleagues to ensure seamless handovers and consistent quality standards.
Requirements:
To succeed in this role, you must have:
- A skilled understanding of guitar repair and maintenance.
- Strong communication and interpersonal skills, with the ability to connect with customers and colleagues alike.
- Initiative and a proactive approach to problem-solving and continuous improvement.
Benefits
Guitar Center offers a comprehensive benefits package, including:
- Competitive salary: $20-$28 per hour (dependent on experience).
- Opportunities for career growth and professional development.
- A supportive team environment and collaborative culture.
- Benefits such as medical, dental, vision, 401K matching, mental health support, paid time off, and tuition reimbursement options.
Join Our Team
Guitar Center is an Equal Opportunity Employer committed to diversity and inclusion. If you're passionate about music and dedicated to delivering exceptional customer experiences, we encourage you to apply.
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