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Head Customer Care Representative

2 months ago


Durham, North Carolina, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a dedicated Lead Customer Service Representative to enhance our customer engagement and satisfaction. This role is essential in providing exceptional service and support to our clientele.

Key Responsibilities
  • Demonstrate flexible availability to meet the needs of our customers.
  • Lead and mentor a team of customer service representatives.
  • Ensure a high standard of customer care and support.
  • Assist in resolving customer inquiries and issues effectively.
Qualifications

The ideal candidate will possess strong communication skills and a passion for customer service. Experience in a retail or service-oriented environment is preferred.

Join Our Team

If you are motivated to provide excellent service and thrive in a dynamic environment, we encourage you to consider this opportunity with us.