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Administrative Support Specialist

2 months ago

Goldsboro, North Carolina, United States Melissa Throm - State Farm Agent Full time
ROLE OPPORTUNITY:

Melissa Throm - State Farm Agent is seeking a detail-oriented and customer-focused professional to support the growth of our insurance agency. As a key member of our team, you will play a vital role in helping our agents achieve their business goals and deliver exceptional customer experiences.

Responsibilities:

* Assist in achieving the business objectives of the insurance agency through collaborative efforts and shared expectations.

* Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

* Utilize a customer-centric approach to educate customers about insurance options, ensuring their needs are met and exceeded.

* Employ effective communication to efficiently meet customer needs while promoting the development of our business.

Qualifications:

* Ability to work collaboratively as part of a team and operate independently.

* Strong customer service and interpersonal skills, including the ability to build and maintain relationships with internal and external parties.

* Excellent prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail.

We look forward to incorporating your skills and expertise into our team as we strive for success together.