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Patient Care Coordinator

2 months ago

Bend, Oregon, United States Express Employment Full time
Job Summary

We are seeking a highly organized and detail-oriented Financial Scheduling Coordinator to join our dynamic team at Express Employment. As a key member of our office staff, you will be responsible for managing various financial and scheduling responsibilities, ensuring seamless patient care and exceptional customer service.

Key Responsibilities:
  • Contract Set-Up: Efficiently set up patient contracts and ensure all necessary documentation is completed.
  • Insurance Verification: Verify and process patient insurance information.
  • Scheduling: Handle phone and in-office patient scheduling with attention to detail and efficiency.
  • Financial Calls: Conduct financial calls with patients, addressing inquiries and providing clear explanations regarding billing and payment plans.
  • Administrative Tasks: Perform various administrative duties to support office operations and maintain organized records.
  • Customer Service: Provide exceptional customer service, both over the phone and in person, ensuring a positive experience for all patients.
Requirements:
  • Minimum of 1 year of experience in a dental or orthodontic office
  • Administrative experience with a focus on financial duties, scheduling, and insurance verification
  • Excellent verbal and written communication skills, including professional email and phone correspondence
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks and prioritize effectively