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Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.
Key Responsibilities- Customer Service: Role model established customer experience practices with internal and external customers, embodying customer experience principles and philosophy.
- Store Culture: Support and embody a positive store culture through honesty, integrity, and respect.
- Operations: Accurately ring customer purchases/returns and count change back to customer according to established operating procedures.
- Merchandising: Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
- Inventory Management: Accurately process and prepare merchandise for the sales floor following company procedures and standards.
- Store Recovery: Initiate and participate in store recovery as needed throughout the day.
- Organizational Standards: Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
- Communication: Provide and accept recognition and constructive feedback.
- Adherence to Policies: Adhere to all labor laws, policies, and procedures.
- Shrink Reduction: Support and participate in store shrink reduction goals and programs.
- Safety Awareness: Participate in safety awareness and maintain a safe environment.
- Customer Service Skills: Possess excellent customer service skills.
- Flexibility: Able to work a flexible schedule to support business needs.
- Communication and Organizational Skills: Possess strong communication and organizational skills with attention to detail.
- Multi-Tasking: Capable of multi-tasking.
- Adaptability: Able to respond appropriately to changes in direction or unexpected situations.
- Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
- Teamwork: Works effectively with peers and supervisors.
- Retail Experience: Retail customer experience preferred.
HomeGoods offers a comprehensive benefits package, including:
- Associate Discount: Discount on store merchandise.
- EAP: Employee Assistance Program.
- Smoking Cessation: Smoking cessation program.
- Bereavement: Bereavement leave.
- 401(k) Associate Contributions: 401(k) plan with company match.
- Child Care & Cell Phone Discounts: Discounts on child care and cell phone services.
- Pet & Legal Insurance: Pet and legal insurance.
- Credit Union: Credit union membership.
- Referral Bonuses: Referral bonuses.
Eligibility for additional benefits, including medical, dental, and vision insurance, may be available to those who meet service or hours requirements.
