Retail Sales Associate

3 weeks ago


San Jose, California, United States New Balance Athletics, Inc. Full time
Job Title: Retail Sales Associate

New Balance Athletics, Inc. is seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and promoting our products.

Key Responsibilities:
  • Provide customer service using proper selling techniques, product knowledge, and the GUEST service model
  • Correctly measure and fit customers with appropriate NB product
  • Inform customers about any promotions we have running
  • Keep the floor always looking its best - neat, organized, and well stocked
  • Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
  • Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses
Requirements:
  • Must be 18 years of age or older
  • Should be a people person
  • Past retail experience preferred, but not necessary
  • Strong customer service and verbal communication skills
  • Demonstrated ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Willingness to work a flexible schedule that may include weekends and holidays
Benefits:
  • Comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K
  • Opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs
  • Yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave

New Balance Athletics, Inc. is an Equal Opportunity Employer and provides equal opportunities for all current and prospective associates.



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