Customer Service Sales Representative
3 days ago
We are seeking a highly skilled Customer Service Sales Specialist to join our team at The Compak Companies LLC. As a key member of our team, you will be responsible for delivering exceptional customer service and sales support to our clients.
Key Responsibilities:- Provide product and service information to customers, addressing their inquiries and resolving technical issues.
- Handle customer complaints and concerns in a professional and courteous manner.
- Troubleshoot and resolve product issues, documenting and updating customer records as necessary.
- Develop and maintain a knowledge base of our products and services, ensuring accurate and up-to-date information.
- Input customer orders into QuickBooks and manage invoicing and payment processes.
- Previous experience in customer service, sales, or related fields.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Ability to prioritize and multitask, with a focus on delivering high-quality results.
- Positive and professional demeanor, with a strong commitment to customer satisfaction.
- Proficiency in computer skills, including Microsoft Office and QuickBooks.
- Bi-lingual Spanish and English preferred, but not required.
The Compak Companies LLC is a leading provider of communion products to the church community and end-users. With over 20 years of experience, we have built a reputation for excellence and customer satisfaction. Our team is dedicated to providing top-notch service and support to our clients, and we are seeking like-minded individuals to join our team.
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