Customer Care Representative

2 weeks ago


Andover, Kansas, United States North Brothers Ford Full time

Position Overview: We are looking for dedicated individuals to join our customer service team at North Brothers Ford. As a vital member of our organization, you will be responsible for managing customer inquiries, coordinating service appointments, and ensuring follow-up on completed service tasks.

Key Responsibilities:

  • Handle incoming customer calls with professionalism and efficiency.
  • Schedule service check-in times and follow up on service work performed.
  • Assist in managing a small fleet of loaner vehicles for customer use.
  • Adhere to provided scripts and guidelines while communicating with customers.

Qualifications: While previous experience in customer service and the service write-up process is preferred, it is not mandatory. We value motivation, attention to detail, and the ability to follow directions.

Application Process: All applications will be treated with confidentiality. Interested candidates are encouraged to submit their resumes for consideration.



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