Customer Service Representative
5 days ago
**About Meghalayaonline**
We are a leading online platform connecting job seekers with top employers in Meghalaya.
**Job Summary**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
**Key Responsibilities**
- Provide exceptional customer service to clients via phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work closely with internal teams to resolve customer complaints and improve overall customer experience.
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
- Meet or exceed customer service metrics and performance targets.
**Requirements**
- 1-2 years of customer service experience in a call center or retail environment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet performance targets.
- High school diploma or equivalent required; degree preferred.
**What We Offer**
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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