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Healthcare Client Support Specialist

2 months ago


Dallas Texas, United States AIDS Healthcare Foundation Full time

ABOUT US:
DEDICATED PROFESSIONALS WORKING FOR A POSITIVE IMPACT at AIDS Healthcare Foundation

Are you interested in making a meaningful difference in the lives of others while receiving competitive compensation? Do you seek to join an organization that fosters growth and success for all its team members?

If so, AIDS Healthcare Foundation is the right fit for you.

Established in 1987, AIDS Healthcare Foundation stands as the largest specialized provider of HIV/AIDS medical services in the country. Our mission is to deliver advanced medical care and advocacy, irrespective of financial capability.

Through our healthcare facilities, pharmacies, health plans, research initiatives, and other services, AHF ensures access to the latest HIV treatments for everyone in need.


OUR CORE VALUES:

  • Patient-Focused
  • Employee Appreciation
  • Diversity Respect
  • Adaptability
  • Advocacy for Justice
STILL INTERESTED? Please continue

YOUR ROLE IN OUR SUCCESS:
The Healthcare Client Support Specialist (CCS2) role combines responsibilities of both the Wellness Tester and Medical Assistant.

This position will provide essential support across both the Wellness program and the Healthcare Center, integrating the two departments into a cohesive team to deliver a seamless experience for our current and prospective patients and clients.

This is a pivotal role in our innovative model of Healthcare, Testing, and Treatment combined. The CCS2 will improve the client experience by ensuring continuity of care through cross-functional capabilities.


The Healthcare Client Support Specialist (CCS2) will also enhance the experience of other Healthcare Center staff members by offering assistance when necessary and fostering a collaborative approach rather than an isolated one.

Moreover, providing constructive feedback to management regarding service enhancements will empower team members to increase their contributions.


The Healthcare Client Support Specialist (CCS2) consistently adds value to the Healthcare Center Team by adapting to diverse situations with agility and demonstrating flexibility.


QUALIFICATIONS:
Medical Assistant Diploma or Certificate

OUR COMMITMENT:


At AIDS Healthcare Foundation, we believe in equal employment opportunities for all individuals, regardless of race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, or disability.

This commitment to equal employment opportunity extends to all aspects of recruitment, hiring, selection, transfer, promotion, training, and other employment conditions.