District Manager

2 weeks ago


Arlington TX USA, United States Public Storage Full time
Lead a Team of Customer-Facing Professionals

As a District Manager at Public Storage, you will be responsible for leading a team of customer-facing professionals who provide exceptional service to our customers. Your leadership skills will be essential in motivating and developing your team to achieve their goals and provide a welcoming and well-maintained environment for our customers.

Brand Ambassador and Operational Excellence

You will be responsible for managing physical assets, including repair and maintenance systems and processes, vendor management, and cleaning standards. Additionally, you will oversee delinquent tenant processes, including auctions, and coach your team to reduce delinquency rates and improve customer retention.

Deliver Outstanding Customer Service

You will provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance, and vendor management. You will also address customer inquiries and concerns promptly in a professional manner.

Grow and Maintain a Robust Business

You will drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district. You will also communicate effectively with customers, colleagues, and team-members.

Benefits
  • $116,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
  • Second year bonus potential increase to $20,000 performance-based bonus.
  • Participation in company stock program that includes dividends paid quarterly.
  • Internal promotional and career opportunities throughout the United States.
  • Extensive training and coaching plans.
  • Comprehensive group healthcare programs.
  • 401(k) with generous employer match.
  • Paid time off.
  • Monday thru Friday work schedule.
Qualifications
  • Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
  • Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in a retail, service, hospitality, or related industry.
  • Proven track record of top-tier performance.
  • Experience managing operational audits and payroll budgets.
  • Exceptional communication and time management skills.
  • Proficient in MS Office (Excel, Word, PowerPoint, and Outlook).
  • Passion for sales and customer service excellence.
  • Bachelor's Degree preferred.
  • Weekend availability by telephone.
  • 5 work Saturday's per year required during peak season.
Additional Information
  • All your information will be kept confidential according to EEO guidelines.
  • The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

We are united under one common goal – creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.


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