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Porter - Operations Support

2 months ago

Overland Park, Kansas, United States Compass Group Ireland Full time
About the Role

We are seeking a dedicated and customer-focused Porter to join our team at Compass Group Ireland. As a key member of our operations team, you will play a vital role in maintaining a high standard of customer care and cleanliness.

Key Responsibilities
  • Assist in maintaining the cleanliness and tidiness of public areas, including the lobby and other high-traffic zones.
  • Support housekeeping, restaurant, and banqueting staff with setting up rooms and moving furniture as needed.
  • Handle reception duties, such as booking theatre tickets or making restaurant reservations, to provide exceptional customer service.
  • Respond promptly to customer requests and ensure their needs are met.
  • Run errands and perform other tasks as required to support the smooth operation of our facilities.
  • Ensure the safety of customers by placing and removing signage indicating wet floors or other hazards.
Requirements
  • Be adaptable and able to prioritize tasks effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Experience delivering high-quality customer care and a strong commitment to maintaining a clean and safe environment.
  • Take initiative and make decisions that prioritize customer satisfaction and well-being.
  • Ability to work under pressure and meet deadlines while maintaining a high level of attention to detail.
  • Exceptional timekeeping and reliability, with a strong commitment to being on time and meeting commitments.
What We Offer
  • A comprehensive benefits package, including free meals while at work, a perks shopping discount card, and flexible working arrangements.
  • Opportunities for career growth and development, including additional leave purchase schemes, VHI healthcare discounts, and life assurance cover.
  • A supportive and inclusive work environment that values diversity and promotes equal opportunities for all employees.