Technical Onsite Engineer

3 weeks ago


Mastic Beach, New York, United States MyCareersFuture Full time

**Job Summary**

MyCareersFuture is seeking a skilled IT Support Specialist to join our team as a Technical Onsite Engineer. As a key member of our IT department, you will be responsible for providing technical support to our users, troubleshooting computer hardware and software issues, and escalating incidents to other support teams when necessary.

**Key Responsibilities**

  • Provide technical onsite support to users, including troubleshooting computer hardware and software issues.
  • Assist users with logged IT-related incidents and escalate to other support teams when necessary.
  • Accurately record, update, and document requests using the ITSM system.
  • Perform IMACD service requests (install, move, add, change, and decommission) of IT equipment and software.
  • Maintain customer satisfaction and respect at all times.

**Requirements**

  • Diploma/Nitec in Information Technology, Computer Engineering, Electronics, or a relevant field.
  • Welcome entry-level candidates - training provided.
  • Islandwide work locations.
  • 5-day workweek.
  • Salary: $2300 - $3000.
  • Start work immediately or within short notice.

**What We Offer**

MyCareersFuture is committed to providing a supportive and inclusive work environment. We offer competitive salaries, opportunities for growth and development, and a collaborative team culture.



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