Store Operations Manager

2 weeks ago


Fort Atkinson, Wisconsin, United States Ace Hardware Full time
Job Summary

We are seeking a highly motivated and experienced Shift Manager to join our team at Ace Hardware. As a Shift Manager, you will be responsible for ensuring the smooth operation of the store, providing excellent customer service, and leading a team of associates to achieve sales and profitability goals.

Key Responsibilities
  • Drive store sales by ensuring that all customers are acknowledged and their needs are met
  • Assist in managing total store operating expenses and shrinkage
  • Ensure that the front end is providing customers with quick and friendly service
  • Build and maintain displays to maximize sales
  • Assist in keeping the backroom organized and up to best practices standards
  • Address associate and customer issues in a timely and professional manner
  • Ensure that all safety policies and procedures are followed by all associates
Requirements
  • High school diploma or general education degree (GED)
  • Possess product knowledge of hardware-related products
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Ability to lift and move up to 25 pounds regularly and up to 50 pounds frequently
Work Environment

The Shift Manager will work in a retail store environment with moderate noise levels and occasional exposure to outside weather conditions.

This is a full-time position with a competitive salary and benefits package. If you are a motivated and experienced leader who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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