Assistant General Manager

1 week ago


Fort Atkinson, Wisconsin, United States Holiday Inn Express & Suites - Fort Atkinson Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Holiday Inn Express & Suites - Fort Atkinson. As a key member of our management team, you will be responsible for assisting in the day-to-day operations of the hotel, ensuring exceptional guest service, and maintaining high standards of quality and efficiency.

Key Responsibilities
  1. Operations Management: Assist in managing the hotel's operations, including maintaining established cost and quality standards, and ensuring that all departments are running smoothly.
  2. Guest Service: Establish a positive atmosphere and guest service attitude, and maintain personal contact with guests to ensure their needs are met.
  3. Asset Management: Assist with the maintenance and security of the hotel's assets, including equipment, facilities, and supplies.
  4. Marketing and Development: Assist with local marketing of the hotel's products and services, and contribute to the development of new initiatives and programs.
  5. Policy Enforcement: Enforce policies and procedures established by Cornerstone Mgmt, and ensure that all staff members are aware of and adhere to these guidelines.
Requirements
  1. Leadership and Management: Proven leadership and management skills, with the ability to motivate and inspire team members.
  2. Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, staff, and external partners.
  3. Problem-Solving and Analytical Skills: Strong problem-solving and analytical skills, with the ability to identify and resolve issues efficiently.
  4. Technical Skills: Proficiency in hotel management systems, including property management software and point-of-sale systems.
  5. Education and Certifications: Bachelor's degree in Hospitality, Business Administration, or a related field, and relevant certifications such as Certified Hotel Administrator (CHA) or Certified Hospitality Administrator (CHA).

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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