Toyota Automotive Service Advisor
4 weeks ago
Customer Experience Specialist Opportunity
We are seeking an experienced Service Advisor to join our award-winning service department team at New Holland Auto Group. As a Customer Experience Specialist, you will be responsible for managing a team of technicians, providing quality customer service, and ensuring efficient and accurate repair work.
Key Responsibilities:
- Manage a team of technicians through scheduling and assigning work
- Provide quality, friendly, professional customer service
- Communicate directly with technicians regarding the status of the service work
- Comply with all company safety policies and procedures
- Ensure quality repair work in accordance with dealerships and factory standards
Requirements:
- Strong listening skills
- Service advisor experience preferred
- Automotive Technical/Trade school degree
- Ability to learn new technology and repair procedures
- Positive, friendly attitude and customer service mentality
Benefits:
- Highly productive and clean parts department
- Company-issued uniforms
- Energetic work environment
- Health, dental, vision, and life insurance
- 401K with company match
- Paid time off
- Advancement opportunities
Pre-employment testing required: Background checks, MVR, and drug testing. New Holland Auto Group is an Equal Employment Opportunity employer.
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