Healthcare Coordinator

4 weeks ago

Wailuku, Hawaii, United States Maui Medical Group Full time

Care Management Assistant Job Summary

The Care Management Assistant plays a vital role in ensuring patients receive quality, cost-effective care. This includes screening, assessing, and monitoring patient needs, determining treatment eligibility, and making arrangements for additional services to achieve positive outcomes and close gaps in care.

Key Responsibilities:

  • Help PCPs and/or clinic staff manage high-risk patients by providing timely information on preventive screenings and progress to reduce gaps in care.
  • Assist patients with referrals for Behavioral Health, Healthcare Management, Tobacco Cessation, Substance Abuse counseling, and track compliance and follow-through.
  • Participate in team meetings and quality improvement initiatives, assisting with patient data collection, health outcomes reporting, clinical audits, and programmatic evaluation.
  • Knowledgeable with management and reporting tools, including educating PCPs and clinic staff on best use.
  • Understand and use utilization management reports to track gaps in care.
  • Knowledgeable with Medicare's chronic care guidelines and Medicare's Innovation Programs and Delivery Guidelines, also understanding billing associated with these guidelines.
  • Perform miscellaneous responsibilities and duties as assigned.

Requirements:

  • 2-5 years of experience in a clinical setting with a Medical Assistant Certificate.
  • Ability to manage multiple tasks simultaneously, maintain a positive attitude, and work overtime or after hours as needed.
  • Self-disciplined, energetic, passionate, innovative, highly organized, and well-developed oral and written communication skills.
  • Sound judgment, decision-making, and problem-solving skills, with the ability to maintain confidentiality.

Preferred Qualifications:

  • Effective communication and telephone skills.
  • Proficient computer skills, including Microsoft Office (specifically Word and Excel, Coreo, Webchart, etc.).

Maui Medical Group is an equal employment opportunity/affirmative action employer.

We actively seek diversity among our employees and do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws.

We further encourage individuals with disabilities, minorities, and veterans to apply.

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