Housekeeping Associate
19 hours ago
The Resolute Road Hospitality company is seeking a highly motivated Housekeeping Associate to join their team. As a key member of the hotel's housekeeping department, you will be responsible for ensuring that all guest rooms and public areas are consistently maintained and meet brand standards.
Responsibilities:
- Stock housekeeping cart with cleaning supplies, fresh linens, and guest supplies
- Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
- Change and replenish bed linens, towels, and other guest amenities as needed
- Clean other designated areas when assigned, including restrooms, public areas, offices, and meeting rooms
- Ensure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor as necessary
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
- Turn in and log all guest property left in room or other public space
- Attend pre-shift meetings to learn assignments and the day's tasks
- Perform deep cleaning tasks as needed, such as flipping mattresses and moving furniture
- Perform guest turn down service as needed
- Follow Company policies and procedures
- Other duties as assigned by supervisor or management
Requirements:
- Knowledge of housekeeping and laundry operations and procedures
- Knowledge of proper use and storage of cleaning chemicals
- General knowledge of equipment such as vacuums, commercial washers, and dryers
- Able to understand and speak some English
- Able to prioritize work assignments
- Demonstrate genuine care for customers and employees
- Able to work in fast-paced environment
Salary Range: $30,000 - $40,000 per year, depending on experience. Benefits include travel perks, optional daily pay, flexible schedules, health/life insurance, 401k, paid time off, dental/vision, employee assistance program, and referral program.
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