Retail Sales Supervisor

5 days ago


Portland, Oregon, United States Sundance Catalog Full time

The Sundance Catalog is seeking a skilled and motivated Retail Sales Lead to join our team in Tigard, OR.

Job Description

The successful candidate will be responsible for driving store sales by providing exceptional customer service and maintaining a strong presence on the sales floor. This individual will also participate in visual merchandising, housekeeping, and store cleanliness.

Responsibilities:
  • Exhibit a strong presence and demonstrate exceptional sales skills to drive sales
  • Provide excellent customer service by asking open-ended questions, assessing needs, and offering products that support or relate to customers' needs
  • Tell the product story, features, and benefits of jewelry and merchandise
  • Listen to customers and use their feedback to improve service levels
  • Inform customers of our website and catalog, offering to put them on our mailing list
  • Consistently exceed expectations and requirements of both internal and external customers
  • Seek product knowledge on new and core goods and openly share information
  • Maintain visual integrity of store by participating in housekeeping, including regular cleaning and dusting
  • Replenish merchandise as needed
  • Maintain a high level of awareness regarding loss prevention
  • Consistently adhere to all company policies and procedures
  • Receive and place merchandise ensuring that all merchandise is correctly tagged
  • Assist with coaching and directing employees
  • Resolve employee and customer issues
Requirements:
  • High School graduate or GED required; Associates degree preferred
  • Previous supervisory/lead experience preferred
  • At least 6 months experience with a premium brand retailer
  • Experience in an environment where customer service is highly regarded
  • Computer literacy including the use of Microsoft Outlook, Word, Excel, and PowerPoint
  • Knowledge of all functions of the POS (point of sale), kiosk, and iPad system
Benefits:
  • Competitive wage: $45,000 - $55,000 per year
  • Retail discounts
  • Retirement benefits
Estimated Salary: $50,000/year

This position offers a unique opportunity to work in a dynamic retail environment and contribute to the success of the Sundance Catalog. If you are a motivated and customer-focused individual who is looking for a challenging role, we encourage you to apply.



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