Lead Shelter Staff

1 month ago

Longview, Washington, United States Salvation Army Full time
Job Title: Lead Shelter Staff

Join The Salvation Army team as a Lead Shelter Staff and play a vital role in providing essential services to those in need. As a key member of our shelter team, you will be responsible for overseeing daily operations, ensuring the safety and well-being of residents and staff, and coordinating services to meet the needs of our clients.

Key Responsibilities:
  • Supervise shelter staff and volunteers to ensure effective team management and a positive, collaborative team culture.
  • Handle conflict resolution and mediate staff and client concerns, reporting as necessary to the Shelter Manager.
  • Monitor inventory of shelter supplies and coordinate replenishment to ensure a smooth operation.
  • Pre-Opening Preparation: Ensure all logistical aspects are in place, including setting up the facility, arranging furniture, and stocking supplies.
  • Transport any items needed to and from the Longview Salvation Army Corps building to the shelter.
  • Prepare all dinner items for service.
  • Team Briefing: Conduct meetings with staff and volunteers to review their roles, responsibilities, and emergency procedures.
  • Coordination: Oversee the initial setup and ensure that all systems, including security, health and safety measures, and communication channels, are operational.
  • Set Up Registration Area: Prepare the intake area with necessary forms, supplies, and equipment.
  • Process Initial Admissions: Conduct the intake process for the first group of residents, including registration, needs assessment, and orientation.
  • Create Records: Establish and maintain accurate records of all residents, including personal information and any immediate needs.
  • Monitor Entry Points: Ensure that entrances and exits are monitored to maintain a secure environment.
  • Address Security Issues: Handle any security concerns or incidents, coordinating with local law enforcement as needed.
  • Ensure that the Good Neighbor Agreement is upheld.
  • Oversee Closing Procedures: Ensure that all closing tasks are completed according to established protocols.
  • Facility Check: Perform a final walkthrough of the shelter to ensure all areas are clean, secure, and ready for the next day.
  • Documentation: Complete and submit any necessary reports or documentation related to the day's operations.
  • All other duties as assigned.
Requirements:
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Ability to grasp, push, and pull objects such as files and file cabinet drawers and reach overhead.
  • Ability to operate a telephone.
  • Ability to operate a desktop or laptop computer.
  • Ability to lift up to 45 lbs.
  • Ability to understand written information.
Working Conditions:

Work is primarily conducted in a sheltered environment, with occasional outdoor duties. The indoor setting ensures a consistent and predictable work environment, free from the discomfort of inclement weather changes. However, some discomfort may be related to noise, dust, dirt, and similar factors. For the occasional outdoor tasks, please dress according to the weather forecast.

The Salvation Army reserves the right to reassign, review the job, or require that different or additional tasks be performed based on the organization's needs or when circumstances change.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as employees to undermine the Salvation Army's religious mission.

Work Schedule / Location: This position is located at our shelter in Longview, Washington. The schedule is on-call and is based on the outside temperature reaching 33 degrees or lower for two consecutive days. You must be readily available and prepared to work when called upon.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

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