Client Aide

5 days ago


Longview, Texas, United States Salvation Army Full time
Job Summary

The Salvation Army is seeking a highly motivated and compassionate Client Aide - Lead to join our HOPE Village Emergency Housing Program. As a key member of our team, you will be responsible for providing exceptional support to clients, ensuring their needs are met, and promoting a safe and respectful environment within the program.

Key Responsibilities

Scheduling client intakes via telephone referral and conducting client interviews
Processing client intake data and conducting security rounds
Collaborating with residents to provide basic needs services and de-escalate negative interactions
Assisting with training and orientation of new staff, volunteers, and interns
Maintaining statistical records, reports, and documentation

Requirements

High school diploma or equivalent
Documented experience in public contact and customer service
Experience in homeless services or related field
Valid Washington State driver's license and ability to pass TSA driving training
Strong human relations skills and trauma-informed care

What We Offer

The Salvation Army offers a generous benefits package, including paid holidays, vacation time, sick time, and medical, vision, and dental insurance. We are an equal opportunity employer and committed to providing a respectful environment for all applicants and employees.

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