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Loan Officer/Customer Service Representative

2 months ago

Tampa, Florida, United States Third Federal Savings and Loan Association Full time

**Job Summary**

Third Federal Savings and Loan Association is seeking a highly skilled Loan Officer/Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

  • Assist customers with banking transactions, including opening depository accounts and taking loan applications.
  • Resolve customer issues and concerns in a timely and professional manner.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Stay up-to-date on banking products and services to provide informed recommendations to customers.

**Requirements:**

  • 6 months of recent retail bank teller experience.
  • 2 years of recent experience working in a retail branch banking location on the platform with new account openings, loan applications, and resolving customer issues.
  • Conventional first mortgage experience is a plus.
  • Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills.
  • High School graduate or equivalent.

**What We Offer:**

  • A competitive salary and comprehensive benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

**Equal Opportunity Employer:**

Third Federal Savings and Loan Association is an equal opportunity employer and welcomes applications from diverse candidates.