Customer Service Representative

22 hours ago

Tampa, Florida, United States Community Choice Financial Family of Brands Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Store Operations team as a Customer Service Representative. As a key member of our team, you will be responsible for building strong relationships with customers, providing exceptional service, and ensuring a positive experience for all who interact with our store.

Key Responsibilities
  • Forge connections with customers to cultivate lasting relationships and drive repeat business.
  • Review, validate, and process customer transactions with accuracy, including loans, check cashing, money transfer, and customer payments.
  • Proactively maximize customer success by offering personalized financial services that fit their lifestyle.
  • Enter and maintain customer information with precision and integrity into our Point-of-Sale (POS) system.
  • Build new business by completing inbound and outbound call campaigns daily.
  • Assist in customer account management and collections by accepting payments, and monitoring and managing customer appointments.
  • Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.
  • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
  • Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
  • Engage in ongoing training and remain updated on our evolving products and processes.
  • Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Requirements
  • High School Diploma or equivalent required.
  • Customer service, sales, or retail experience.
  • Excellent verbal and written communication skills.
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems.
  • Must be at least 18 years of age.
  • Background check required (subject to applicable law).
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
  • Associate degree or higher.
  • Bilingual English/Spanish is a plus and may be required for certain locations.
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
What We Offer
  • A comprehensive new hire training program.
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
  • Performance-based career advancement.
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options.
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Company-Sponsored Life and AD&D Insurance.
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance.
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment).
  • Diverse Culture and Inclusive Environment.

  • Customer Service Representative

    5 days ago

    Tampa, Florida, United States RemX Full time

    Customer Service Representative OpportunityRemX Staffing is seeking a skilled Customer Service Representative to join our team for short-term projects. As a Customer Service Representative, you will be responsible for providing exceptional support to customers through inbound calls, addressing their queries and concerns related to healthcare, health...

  • Customer Service Representative

    4 days ago

    Tampa, Florida, United States RemX Full time

    {"title": "Customer Service Representative", "description": "At RemX, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting with healthcare questions, medical equipment/prescription questions, and medical...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States RemX Full time

    Customer Service Representative Job Description at RemX RemX is seeking a skilled Customer Service Representative to join our team in a high-volume, call center environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our members over the phone. **Key Responsibilities:** * Provide...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Patron Technology Full time

    {"h1": "Customer Care Representative", "p": "At Patron Technology, we are seeking a highly skilled and dedicated Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our...

  • Customer Service Representative

    5 days ago

    Tampa, Florida, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing product and service information to...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Trivest Partners Full time

    **Job Title: Customer Service Representative****Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at Trivest Partners. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**• Respond to customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Hillsborough County (Florida) Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hillsborough County (Florida). As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and...

  • Customer Service Representative

    3 days ago

    Tampa, Florida, United States Southern Glazer's Wine & Spirits Full time

    Customer Care RepresentativeSouthern Glazer's Wine & Spirits is seeking a skilled Customer Care Representative to join our team.Key Responsibilities:Support customers in resolving issues related to the self-service experienceNavigate customers through the process of submitting an order through the self-service portalHandle calls from the customer service...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Hciequity Full time

    **Job Summary**Hciequity is seeking a highly skilled and reliable Customer Service Representative to join our team in Tampa, Florida. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Assist in the operations of the Customer Service department,...

  • Customer Service Representative

    1 week ago

    Tampa, Florida, United States Staff My Agency Full time

    Customer Service RepresentativeStaff My Agency is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping them navigate their insurance...

  • Customer Service Representative

    5 days ago

    Tampa, Florida, United States Sheltair Aviation Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sheltair Aviation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States Chick-fil-A New Tampa at I Full time

    About UsChick-fil-A New Tampa at I is a fast-growing quick-service restaurant seeking friendly, motivated, and customer-oriented individuals to join our team. As a representative of our company, you will play a vital role in creating memorable experiences for our guests.Job SummaryWe are seeking a Customer Service Representative to join our team. As a...

  • Customer Service Representative

    5 days ago

    Tampa, Florida, United States eQHealth Solutions Full time

    **Customer Service Representative**At eQHealth Solutions, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our internal and external customers.**Key Responsibilities:**Provide courteous and prompt...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States RemX Full time

    RemX is seeking highly skilled Customer Service Representatives to join our team in a high-volume, call center/customer service environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer issues, and building strong relationships with our members.Key Responsibilities:Provide...

  • Customer Service Representative

    3 days ago

    Tampa, Florida, United States RFID Hotel Full time

    {"title": "Customer Service Representative", "description": "Job SummaryRFID Hotel is seeking a skilled Customer Service Representative to provide exceptional customer experiences through phone and email interactions. The ideal candidate will be confident in working independently and collaboratively with a growing team to strengthen customer...

  • Customer Service Representative

    5 days ago

    Tampa, Florida, United States Bunzl Distribution USA Full time

    **Customer Service Representative Job Summary**Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely manner, and serving as a liaison between our sales staff and...

  • Customer Service Representative

    5 days ago

    Tampa, Florida, United States Hillsborough County (Florida) Full time

    Job Title: Customer Service RepresentativeHillsborough County (Florida) is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues, and ensuring that our customers receive...

  • Customer Service Representative

    4 days ago

    Tampa, Florida, United States Bar Harbor Bank & Trust Full time

    Customer Service Representative OpportunityAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our financial services to meet...

  • Customer Service Representative

    3 days ago

    Tampa, Florida, United States Inktel Direct Corporation Full time

    Customer Service RepresentativeAt Inktel Direct Corporation, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our company, engaging with customers across multiple channels to resolve their inquiries and concerns.We're looking for individuals who embody our STRIVE values: Service,...

  • Customer Service Representative

    3 days ago

    Tampa, Florida, United States Achieve Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and empathetic Customer Service Representative to join our Member Services team at Achieve. As a key member of our team, you will play a vital role in providing exceptional customer experiences and helping our members achieve their financial goals.Job Summary:The Customer Service...