Customer Service Representative

2 weeks ago


Broomall, Pennsylvania, United States The Job Exchange, A Division of Emerson Group Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a Customer Service Representative to join our team at The Job Exchange, A Division of Emerson Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with internal teams to resolve customer issues and improve overall customer experience
  • Meet productivity and quality goals set by the department
  • Stay up-to-date on company policies and procedures to ensure accurate and efficient service delivery

Requirements:

  • High school diploma or equivalent required
  • 1-3 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity goals

What We Offer:

  • Competitive hourly rate up to $18/hour
  • Excellent benefits package, including health, vision, and dental insurance
  • 401k plan and flexible spending account
  • Opportunities for professional growth and development

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.



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