Customer Service Representative
2 weeks ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a Customer Service Representative to join our team at The Job Exchange, A Division of Emerson Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work closely with internal teams to resolve customer issues and improve overall customer experience
- Meet productivity and quality goals set by the department
- Stay up-to-date on company policies and procedures to ensure accurate and efficient service delivery
Requirements:
- High school diploma or equivalent required
- 1-3 years of customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet productivity goals
What We Offer:
- Competitive hourly rate up to $18/hour
- Excellent benefits package, including health, vision, and dental insurance
- 401k plan and flexible spending account
- Opportunities for professional growth and development
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.
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