Customer Service Representative
2 weeks ago
About Us
Lane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We believe in the power of fashion to transform lives and create a sense of community among our customers and associates.
About the Role
We are seeking a Customer Service Specialist to join our team at our Henry Town Ctr store in McDonough, GA. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and creating a welcoming shopping experience for our customers. You will work closely with the store team to support an inclusive store environment and promote our brand values.
The Impact You Can Have
In this role, you will have the opportunity to:
- Welcome customers and engage with them to understand their needs and support their shopping experiences.
- Share your knowledge of our products and services with customers to outfit and inspire them.
- Uphold brand merchandising and visual standards for a clean, neat, well-presented store.
- Promote in-store events and company programs that support the brand.
- Contribute to the store's success by maintaining the highest brand and execution standards.
- Support an inclusive and welcoming store environment for customers and associates.
You'll Bring to the Role
We are looking for a candidate who has:
- Prior retail experience or customer-focused experience.
- Passion for styling and love of working with people.
- Flexible availability – including evenings, weekends, and holidays.
- Ability to read, write, and communicate in English.
- Proficient with technology, including an ability to operate store systems accurately.
Benefits
We offer a range of benefits to our associates, including:
- Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, Lane Bryant, and LOFT (in-store and online).
- Support for your individual development plus opportunity for growth within our family of brands.
- A culture of giving back – opportunities to support our philanthropic partners that benefit local communities.
Location: Henry Town Ctr, McDonough, GA 30253
Position Type: Regular/Part time
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