Member Service Representative

4 days ago


Mary Esther, Florida, United States Navy Federal Credit Union Full time

About the Role

We are seeking a highly skilled and motivated Member Service Representative to join our team at Navy Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, assisting with account inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities

  • Analyze and resolve complex member account and loan issues
  • Assist members with submitting loan and credit card applications
  • Counsel members on Navy Federal's products and services
  • Ensure accurate and efficient handling of cash and negotiable instruments
  • Identify opportunities to cross-sell products and increase member engagement
  • Perform platform banking functions and assist lower-level team members
  • Stay up-to-date on federal and other regulations related to financial products and services

Requirements

  • Ability to work independently and as part of a team
  • Working knowledge of savings and checking products, accounts, and services
  • Effective communication and problem-solving skills
  • Ability to adapt to new technologies and navigate multiple screens
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

Preferred Qualifications

  • Experience in member/customer service, preferably in a call center or financial institution
  • Experience working in a credit union environment

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us

Navy Federal Credit Union is a not-for-profit financial cooperative that provides financial services to its members. We are committed to serving our members with exceptional service, innovative products, and a strong commitment to community involvement.



  • Mary Esther, Florida, United States Navy Federal Credit Union Full time

    Job SummaryNavy Federal Credit Union is seeking a highly skilled Member Service Representative to join our team. As a key member of our team, you will provide exceptional customer service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesAnalyze and resolve complex member account and loan discrepanciesAssist members with...


  • Mary Esther, Florida, United States Brandon Lewis - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in delivering exceptional customer experiences and promoting our premier insurance and financial service products.Key ResponsibilitiesBuild and maintain strong...


  • Mary Esther, Florida, United States Krystal Restaurant Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Krystal Restaurant. As a key member of our team, you will be responsible for preparing high-quality food products while maintaining a clean and safe environment for our guests.Key ResponsibilitiesPrepare food products according to approved Krystal...

  • Crew Member

    2 days ago


    Mary Esther, Florida, United States Quality Drive-In I, LLC Full time

    Job OverviewAt Quality Drive-In I, LLC, we're looking for a talented and enthusiastic Crew Member to join our team at SONIC Drive-In. As a Crew Member, you'll be responsible for providing exceptional customer service, preparing and serving food and drinks, and maintaining a clean and safe environment for our guests.Key ResponsibilitiesTake orders and make...


  • Mary Esther, Florida, United States Waffle House Full time

    Waffle House Server Job DescriptionAs a Server/Wait Staff at Waffle House, your responsibilities will include:Providing exceptional customer service by taking orders and delivering hot food in a timely manner.Answering phones and responding to customer inquiries in a professional and courteous manner.Maintaining a clean and safe work environment by adhering...


  • Mary Esther, Florida, United States Brandon Lewis - State Farm Agent Full time

    Job Title: Account AssociateAre you a customer-focused individual who thrives on building strong relationships and providing exceptional service? Do you have a passion for helping others and making a positive impact? If so, we may have the perfect opportunity for you!Job Summary:We are seeking a highly motivated and organized Account Associate to join our...


  • Lake Mary, Florida, United States Volt Full time

    Customer Service RepresentativeInnova Solutions is seeking a highly skilled Customer Service Representative to join our team.Job Summary:We are looking for a customer-focused individual to provide exceptional service to our clients. As a Customer Service Representative, you will be responsible for resolving complex client issues, providing analytics and...


  • Lake Mary, Florida, United States Innova Solutions Full time

    Customer Service Representative OpportunityInnova Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...


  • Lake Mary, Florida, United States Innova Solutions Full time

    Job Title: Financial Services RepresentativeWe are seeking a highly skilled Financial Services Representative to join our team at Innova Solutions. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide complex analytics and reporting services to improve...


  • Lake Mary, Florida, United States Innova Solutions Full time

    Customer Service Representative OpportunityInnova Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...


  • Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

    Shareholder Services RepresentativeBNY Mellon is seeking a highly skilled Shareholder Services Representative to join our Client Services Team. As a key member of our team, you will be responsible for processing financial transactions, providing account information, and responding to client inquiries daily.Key Responsibilities:Assist with processing...


  • Lake Mary, Florida, United States Online Labels Group Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt Online Labels Group, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and...


  • Lake Mary, Florida, United States Online Labels Group Full time

    Customer Service RepresentativeAt Online Labels Group, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through phone calls, emails, and live chat messages.Key Responsibilities:Manage...


  • Mary Esther, Florida, United States B&G Food Enterprises Full time

    Job SummaryThe Taco Bell Service Champion is a vital role that sets the tone for the customer experience. As a representative of the brand, you will be responsible for delivering exceptional service, ensuring customer satisfaction, and maintaining a clean and safe work environment.Key Responsibilities:Greet customers in a friendly and welcoming mannerTake...


  • Lake Mary, Florida, United States Innova Solutions Full time

    Job Title: Customer Service RepresentativeInnova Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring timely delivery of services.Key Responsibilities:Provides...


  • Lake Mary, Florida, United States FFP Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FFP. As a key member of our customer service department, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that all...


  • Lake Mary, Florida, United States BNY Mellon Full time

    Job SummaryWe are seeking a highly skilled Client Service Representative to join our Investor Servicing team. As a key member of our team, you will provide exceptional client service and support to internal and external clients, ensuring timely and accurate processing of transactions and account updates.Key Responsibilities:Provide quality client service and...


  • Lake Mary, Florida, United States Innova Solutions Full time

    Exciting Opportunity at Innova SolutionsWe are seeking a highly skilled Customer Service Representative to join our team in Lake Mary, Florida. As a key member of our finance and accounting department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer...


  • Lake Mary, Florida, United States Insight Global Full time

    Job Title: Client Service Representative IIInsight Global is seeking a skilled Client Service Representative II to support our international fortune 500 banking partner in their Client Processing team.Job Summary:The Client Service Representative II will be primarily responsible for taking financially focused trade calls for multiple management companies....


  • Lake Mary, Florida, United States Webhelp Full time

    Customer Service RepresentativeAt Concentrix, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional customer service and support via phone, email, or chat.Key Responsibilities:Provide timely and effective customer...