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Team Leader
2 months ago
Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a crucial role in overseeing daily operations and ensuring exceptional service delivery. Your responsibilities will include:
- Training and Development: Mentor and guide team members to enhance their skills and performance.
- Task Delegation: Assign responsibilities to team members and monitor their progress.
- Performance Management: Hold team accountable for their contributions and provide constructive feedback.
- Customer Service Excellence: Ensure that all team members deliver prompt and friendly service to our valued customers.
- Staffing and Scheduling: Manage workforce planning to optimize labor costs while meeting operational needs.
- Financial Oversight: Ensure accurate cash handling and adherence to financial protocols.
- Inventory Management: Oversee inventory levels and coordinate ordering processes to maintain stock.
Join our dynamic team and contribute to creating memorable experiences for our guests