Assistant Manager
3 weeks ago
Job Summary:
We are seeking an experienced Assistant Manager to join our team at Little Caesar's Pizza of Arkansas Maumelle AR. As an Assistant Manager, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of colleagues to achieve sales goals and maintain a clean and safe work environment.
Key Responsibilities:
- Serve customers with a smile and ensure their orders are accurate and complete within service time goals.
- Prepare and serve high-quality products as described in our Company training materials.
- Display the proper image and follow Company policies, procedures, and standards for conduct.
- Clean and organize workstations and maintain the standards of restaurant image.
- Perform cash management responsibilities and ensure compliance with all safety and security procedures.
- Provide direction and feedback to colleagues and coach/counsel to ensure job duties are performed and Company standards are achieved.
- Support the General Manager in achieving and sustaining Company standards in categories such as Staff Training, Food and Paper Control, Labor Hour Control, Revenue Growth, and Performance and Audit Reviews.
- Complete all paperwork and/or computer data entry neatly, accurately, and in a timely manner.
- Follow all procedures associated with opening, operating, and/or closing the restaurant.
Requirements:
- Previous experience in restaurants, retail, or a position involving customer contact is preferred.
- Be at least 18 years of age.
- Possess a high school diploma or equivalent and basic math skills.
- Possess excellent verbal communication and interpersonal relations skills.
- Be dependable, hard working, and able to work under pressure and in stressful situations.
- Be able to work a standard schedule of 36-40 hours per week and perform all essential functions of the job.
- Have a minimum of six months experience with the Company as a Crew person or have been hired as an Assistant Manager Trainee.
- Be 100% CARDS certified.
- Be interviewed and recommended for promotion by an Area Supervisor.
- Have successfully completed the Company Assistant Manager Training Plan and passed the solo open and close shift evaluations.
- Have successfully completed the Little Caesars Basic Operations Course (or equivalent Management Trainee Course) within the past 12 months.
- Have successfully completed ServSafe Manager Training within the past 12 months.
- Possess a valid driver's license from the state of residence with a driving record maintained within Company guidelines.
- Possess a reliable vehicle and auto insurance as a primary to complete daily banking and other responsibilities as directed by Manager or Area Supervisor.
- Meet Company Background Verification guidelines.
- The U.S. Department of Justice (INS Division) requires that each colleague provide documentation that proves their eligibility to work in the United States.
Physical Requirements:
- The ability to lift and move 55 pounds.
- The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground.
- The ability to control and utilize equipment safely and correctly.
- The ability to apply pressure to cut through products and/or clean equipment/utensils.
- The ability to count, separate, and weigh all types of food products and inventory items.
- The ability to effectively communicate with customers and colleagues.
- The ability to understand directions, instructions, and product specifications.
- The ability to process and complete customer orders.
- The ability to comprehend all training materials and practice standard operating procedures.
- The ability to use mathematical skills to compute sales totals, percentages, inventory usage, food orders, employee work schedules, cash handling results, and projected business needs.
- The ability to legally drive an automobile adhering to all state and local traffic laws.
- The ability to supervise a number of people at the same time and motivate them to meet goals, duties, and deadlines.
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