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Senior Client Success Strategist

2 months ago

Albany, New York, United States Construction Industry Solutions Corp Full time
Join Our Team at Construction Industry Solutions Corp

About Us: At Construction Industry Solutions Corp, we are dedicated to transforming innovative software concepts into practical solutions. Our guiding principle of Love Work, Love Life, Be You is fundamental to our achievements, and we seek individuals who resonate with our commitment to continuous improvement.

Role Overview: We are looking for a Senior Client Success Strategist to enhance our customer engagement and satisfaction. This role is pivotal in ensuring our clients achieve their desired outcomes while utilizing our software solutions.

Key Responsibilities:

  • Develop and maintain strong relationships with clients to understand their needs and challenges.
  • Collaborate with cross-functional teams to deliver tailored solutions that enhance customer experience.
  • Monitor client satisfaction and proactively address any issues that may arise.
  • Provide insights and feedback to improve our software offerings based on client interactions.

Qualifications:

  • Proven experience in customer success or account management, preferably in the technology or construction sectors.
  • Strong communication and interpersonal skills.
  • Ability to analyze customer data and provide actionable insights.
  • Passion for technology and a desire to help clients succeed.

Join us in our mission to make a positive impact in the construction industry through innovative software solutions.