Automotive Experience Specialist

4 days ago


Watertown, Massachusetts, United States Blasius Kia Full time
About the Job

We are looking for a highly motivated and organized Service Advisor to join our team. As a Service Advisor, you will be responsible for managing the flow of service lanes, providing excellent customer service, and ensuring that all customers receive a positive experience.

Key Responsibilities
  • Service Lane Management: Manage the flow of service lanes to ensure efficient and effective service delivery.
  • Customer Communication: Communicate effectively with customers to understand their needs and provide solutions.
  • Work Distribution: Distribute work efficiently among technicians to meet customer expectations.
Qualifications and Skills
  • 7+ Years in Customer Service or Retail Sales: Minimum 7 years of experience in customer service, retail sales, or a related field.
  • 5+ Years in the Automotive Industry: Minimum 5 years of experience in the automotive industry.
  • Clean Driving Record: A clean driving record is essential for this role.


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