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Project Coordinator

2 months ago

Raleigh, North Carolina, United States BGC Expert Contractors Full time

Job Overview:

The Project Administration and Financial Coordinator will be our client's first point of contact, ensuring a seamless customer experience from initial engagement to project completion and invoicing. This role involves managing client relationships, reviewing contracts, coordinating with the Operations team, and overseeing the financial aspects of projects.

Key Responsibilities:

· Client Onboarding: Conduct welcome calls, introduce clients to BGC's services, and collect necessary project details.

· Contract Management: Review, monitor, and maintain contracts, ensuring accuracy and compliance.

· Project Coordination: Track project milestones, resolve issues, and communicate updates with clients and team members.

· Financial Management: Issue invoices, manage payments, and handle overdue accounts.

· Customer Support: Serve as the primary contact for clients, addressing inquiries, collecting feedback, and ensuring client satisfaction.

· Reporting: Prepare and maintain detailed progress reports and documentation, keeping management informed.

Qualifications:

· Experience in project administration, customer service, or financial coordination.

· Strong communication and organizational skills.

· Ability to multitask and manage multiple projects simultaneously.

· Proficiency in CRM systems and QuickBooks is a plus.

What We Offer:

· Competitive salary and benefits package.

· Opportunity to work with a dynamic team in a growing company.

· Professional development and growth opportunities.

Job Requirements:

· Full-time position.

· 8 hour shift, Monday to Friday.

· Experience in customer service required.

· Location: Raleigh, NC (preferred).

· Work Location: In person.