Customer Service Ambassador
19 hours ago
We are seeking a highly skilled Customer Service Representative to join our dynamic team at Planet Fitness. Our company is dedicated to creating a Judgement Free environment where everyone can feel welcome and empowered to reach their fitness goals.
Estimated Salary: $45,000 - $60,000 per yearThis salary estimate is based on industry standards for customer service representatives in the United States.
Job DescriptionThe successful candidate will be responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests. This includes greeting members and guests, answering phones, checking in members, providing tours of the club, signing up new members, logging amenities, communicating updates and billing issues, and responding to member questions and concerns in a timely and professional manner.
Required Skills and Qualifications- Punctuality and reliability
- Customer service experience preferred
- Ability to lift 45 pounds
- Continual standing and walking during shifts
As a valued member of our team, you will enjoy a range of benefits including:
- MEDICAL, DENTAL, AND VISION INSURANCE BENEFITS (Full Time positions only)
- EMPLOYEE REFERRAL BONUS PROGRAM
- FREE BLACK CARD MEMBERSHIP
- 401(k) WITH GENEROUS EMPLOYER MATCH
- PROFIT SHARING PROGRAM
- EMPLOYEE ASSISTANCE PROGRAM (EAP)
Joining the Planet Fitness family means being part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development, making true, lasting connections with coworkers, and creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative.
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