Technical Help Desk Specialist

3 weeks ago


Ajaccio, Corse, United States Columbia Technology Partners Full time
About the Role

We are seeking an experienced Technical Help Desk Specialist to join our team at Columbia Technology Partners. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients and internal teams.

Key Responsibilities:
  • Provide technical support and assistance via telephone, email, and chat.
  • Resolve technical issues and problems using documented Standard Operating Procedures (SOP).
  • Work closely with cross-functional teams to ensure seamless delivery of services.
Requirements:
  • 2+ years of experience in a technical help desk or similar role.
  • Proficiency in troubleshooting and problem-solving.
  • Excellent communication and interpersonal skills.
Salary and Benefits:

The estimated salary range for this position is $65,000 - $85,000 per year, based on experience and qualifications. CTP offers a comprehensive benefits package, including medical, vision, and dental coverage, 401k matching, and opportunities for career growth and development.



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