Technical Support Engineer

4 days ago


Ajaccio, Corse, United States Columbia Technology Partners Full time
Job Description:
Columbia Technology Partners is seeking a skilled Tier 2 Help Desk professional to join our team. In this role, you will be responsible for providing technical support and troubleshooting to our network, desktop, and systems hardware and software. You will also coach and provide guidance to less-experienced professionals and apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.

Key Skills and Qualifications:
* Bachelor's degree and 5 years of experience or High School Diploma and 10 years of experience* U.S. Citizenship required* Certification Requirements: DOD 8570 Certification, CompTIA A+ CE, CompTIA Network+ CE* Active Security Clearance with appropriate Polygraph* Excellent communication and problem-solving skills* Ability to work in a fast-paced environment and meet deadlines* Proficiency in remote access applications and technical tools

Salary and Benefits:
* Salary range $65,000 - $85,000 per year* Comprehensive medical, vision, and dental insurance plans* 401k plan with 6% company contribution* Generous paid time off and leave policies* Opportunities for career growth and professional development* Profit sharing bonus and referral bonus program*

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