Technical Help Desk Professional
3 weeks ago
We are seeking a highly skilled technical professional to join our team as a Desktop Support Engineer.
The successful candidate will have a strong background in desktop, network, and systems hardware and software and be able to provide top-notch support to our clients.
Responsibilities include:
- Providing technical support and troubleshooting services
- Couching and guiding less-experienced professionals
- Applying basic diagnostic techniques to identify problems
- Providing remote support access through various applications
Salary: $65,000 - $85,000 per year
Job DescriptionAs a Desktop Support Engineer, you will be responsible for providing technical support and troubleshooting services for desktop, network, and systems hardware and software.
You will work closely with our clients to understand their technical needs and develop solutions to meet those needs.
Responsibilities include:
- Providing technical support and troubleshooting services
- Couching and guiding less-experienced professionals
- Applying basic diagnostic techniques to identify problems
- Providing remote support access through various applications
Salary: $70,000 - $90,000 per year
Requirements and QualificationsTo be considered for this position, you must have:
- A bachelor's degree and 5 years of experience or a high school diploma and 10 years of experience
- DOD 8570 Certification
- CompTIA A+ CE and CompTIA Network+ CE certifications
Additionally, you must be able to pass a security background investigation and polygraph.
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