Store Associate
2 weeks ago
We are seeking a highly motivated and customer-focused Store Associate to join our team at Sherwin-Williams. As a Store Associate, you will play a critical role in delivering exceptional customer service and driving sales growth in our retail stores.
Key Responsibilities- Provide excellent customer service by determining customer needs and presenting appropriate products and services.
- Assist customers in person and over the phone by answering questions and providing product information.
- Build trust relationships with wholesale and retail customers by understanding their needs and providing solutions.
- Process sales transactions accurately and consistently with company policies and procedures.
- Meet sales goals on a monthly, quarterly, and yearly basis by identifying opportunities and implementing effective sales strategies.
- Maintain precise work order files and formulas to ensure accurate inventory management.
- Pull products from the sales floor or warehouse as needed to meet customer demands.
- Tint and mix products to customer specifications while maintaining high-quality standards.
- Stock shelves and set up displays to create an attractive and inviting store environment.
- Clean store equipment and maintain a clean and organized store.
- Load and unload delivery trucks as needed to ensure timely delivery of products.
- Assist in making deliveries as needed to meet customer demands.
- Maintain in-stock and presentable condition assigned areas to ensure a positive customer experience.
- Remain knowledgeable on products offered and discuss available options with customers.
- Comply with inventory control procedures to ensure accurate inventory management.
- Suggest ways to improve sales and customer satisfaction through effective sales strategies.
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Must be willing to work all scheduled hours, which may include evenings and weekends.
- Have a valid, unrestricted Driver's License.
- Have at least a High School diploma or GED.
- Have at least one (1) year experience working in a delivery, retail, or customer service position.
- Have previous work experience selling paint and paint-related products.
- Have previous work experience operating tinting and mixing equipment.
- Ability to read, write, comprehend, and communicate in more than one language.
Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to delivering exceptional customer service and driving sales growth in our retail stores. As a Store Associate, you will play a critical role in helping us achieve our goals and delivering a positive customer experience.
We offer a competitive compensation package, including a starting wage of $15 per hour, and opportunities for career advancement. We are an equal employment opportunity employer and welcome applications from diverse candidates.
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