Store Associate

2 weeks ago

Ann Arbor, Michigan, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused Store Associate to join our team at Sherwin-Williams. As a Store Associate, you will play a critical role in providing exceptional customer service, driving sales growth, and maintaining a high level of store appearance.

Key Responsibilities
  • Provide excellent customer service, answering questions and making recommendations to customers.
  • Process sales transactions accurately and efficiently.
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services.
  • Build trust relationships with wholesale and retail customers.
  • Meet or exceed sales goals on a monthly, quarterly, and yearly basis.
  • Perform various tasks such as stocking shelves, setting up displays, and cleaning store equipment.
  • Load and unload delivery trucks.
  • Maintain in-stock and presentable condition of assigned areas.
  • Suggest ways to improve sales and customer satisfaction.
Requirements
  • Must be able to read, write, comprehend, and communicate in English.
  • Must be able to read, write, comprehend, and communicate in Spanish.
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
  • Must be willing to work all scheduled hours, including evenings and weekends.
  • Have at least one year of experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint-related products.
  • Have previous work experience operating tinting and mixing equipment.
What We Offer

As a Store Associate at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and be part of a team that is dedicated to providing exceptional customer service and driving sales growth.

We are an equal opportunity employer and welcome applications from qualified candidates who share our commitment to customer service and sales excellence.

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