Licensed Security Systems Technician
3 weeks ago
We are seeking a highly skilled Licensed Security Alarm Technician to join our team at American Alarm & Communications, Inc. This is a fantastic opportunity to work with a family-owned company that has been in the industry for 52 years.
The successful candidate will be responsible for installing, testing, and inspecting security systems, as well as performing repairs and maintenance tasks. They will also be required to instruct customers on system operation and respond to customer inquiries.
Key Responsibilities- Install and test security systems, including intrusion, fire, access, and video systems
- Perform repairs and maintenance tasks on security systems
- Instruct customers on system operation and respond to customer inquiries
- Inspect and test systems to ensure they are functioning properly
- Define the scope of add-ons and change orders and seek customer approval
- Recommend corrective services to adjust customer complaints
- Maintain accurate records of inspections, service calls, and troubleshooting
- Provide accurate, detailed, and timely paperwork and reports to management
- High School Diploma or equivalent experience plus completion of a vocational, technical, or license training program
- Continuous manufacturer's specialized training
- College Degree a plus
- Massachusetts Electricians Journeyman 'B' or Systems Technician 'D' license, or equivalent in other states
- Valid Driver's License
- Manufacturing Certifications such as Notifier for Fire Alarm
- Industry Certifications recommended: e.g., NICET Fire Alarm, EST, NTS/ESA, BICSI
- Command of English language including reading, speaking, writing, and taking verbal instructions
- Touch typing a plus
- Ladder, company vehicle, hand tools, smart phone, lift, calculator, laptop, tablet, smartphone
- Must be able to lift fifty pounds
- Must be able to stand for prolonged periods of time, travel by car and fit into tight places
American Alarm & Communications, Inc. is an equal opportunity employer and complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws.
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