Pharmacy Support Associate

1 week ago


Easton, Pennsylvania, United States St. Luke's Hospital Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Support Associate to join our team at St. Luke's Hospital. As a key member of our Retail Pharmacy team, you will be responsible for providing exceptional customer service, assisting with day-to-day operations, and supporting our licensed pharmacy staff.

Key Responsibilities
  • Provide excellent customer service to patients and customers, responding to their needs and concerns in a friendly and efficient manner.
  • Assist with customer transactions at the cash register, including processing cash, credit card, and employee payroll deduction transactions.
  • Verify customer identity and maintain confidentiality of prescription and patient information.
  • Enter all purchases through the cash register under designated ID and maintain accurate records.
  • Process and prepare medications for employee remote or mail delivery service, including verifying employee addresses and completing delivery logs.
  • Organize and maintain the Will Call area, removing prescriptions to be returned to stock and completing inventory counts.
  • Stock pharmacy shelves and end-caps with merchandise, ensuring that products are within date and removing outdated items.
  • Maintain the cleanliness and organization of the pharmacy, including personal work areas.
  • Follow established procedures for end-of-day activities to ensure efficient and consistent completion.
Requirements
  • High school diploma or equivalent required.
  • Successful completion of on-the-job training in each area of the Department within the first six months of employment.
Working Conditions

This role requires standing and walking for up to eight hours per day, frequent handling, grasping, and twisting, and occasional lifting and carrying up to 35 pounds. The ability to hear and see within normal conversation and general vision ranges is also required.



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