Business Analysis Manager

3 days ago


O Fallon, United States Mastercard Full time
About the Role

We are seeking a highly skilled Business Analysis Manager to join our team at Mastercard. As a key member of our organization, you will be responsible for leading and/or participating in the analysis and implementation of product, system, and operational initiatives that support changes in our business environment.

Key Responsibilities
  • Develop business cases to support recommendations for process or product improvements aimed at enhancing organizational capabilities and improving operational efficiencies.
  • Partner with business owners to understand new business opportunities and define the business and functional requirements.
  • Deliver high-quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle.
  • Deliver in-depth and comprehensive financial, operational, customer, and high-level systems analysis to evaluate settlement risk and propose mitigating solutions for proposed new and enhanced systems and products.
  • Ensure development objectives are accomplished, user testing is performed, and member notification is prepared in a timely fashion.
  • Coordinate and assist in the implementation of new or revised rules and policies.
  • Identify risk in cross-functional designs and communication channels.
Requirements
  • Bachelor's degree or equivalent work experience.
  • Prior Business Analyst and Project Management experience.
  • Applies extended expertise of principles, theories, and concepts.
  • Broad knowledge of business/function and development life cycle.
  • Demonstrate knowledge and experience in funds transfer solutions, financial analysis, and planning.
  • Self-starter with good leadership abilities.
  • Requires minimal supervision/assistance.
  • Good business writing skills and effective presentation skills.
  • Possess excellent verbal and written communication skills.
  • Understands business context and market dynamics, including regulatory, legal, competitive, and technology landscapes.
  • Leverages a thorough understanding of the Agile Software Development Lifecycle methodology to partner with Product Management - Technical and Software Development Guilds to develop scalable and sustainable products.
  • Partners with and incorporates feedback from cross-functional stakeholders.
  • Partners with Servicing teams (e.g., GCC, CTS, Biz Ops) to ensure that the new Product has a robust E2E servicing plan that enables a great end-user and customer experience.
  • Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the framework.
  • Demonstrates expertise of operational controls and risk mitigation obligations.
  • Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills, and experiences.
  • Lead by example with hands-on approaches to demonstrate product management excellence and share best practices.


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