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IT Support Specialist

2 months ago

Honolulu Hawaii, United States Intech Hawaii Full time
About the Role

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Intech Hawaii. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our IT systems.

Key Responsibilities
  • Provide technical support to clients via phone, email, and in-person visits
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Install, configure, and maintain computer systems, networks, and other IT equipment
  • Develop and implement technical solutions to improve system efficiency and performance
  • Collaborate with other technical teams to resolve complex technical issues
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2+ years of experience in IT support or related field
  • Strong knowledge of computer systems, networks, and software applications
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance