Technical Support Specialist
2 months ago
We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for the repair and maintenance of our building's technical equipment, including games, simulators, and other technical systems.
Key Responsibilities- Repair and maintain technical equipment to ensure optimal performance and minimize downtime
- Assist guests with technical issues and provide exceptional customer service
- Perform routine maintenance tasks, such as cleaning and inspecting equipment
- Collaborate with other team members to ensure seamless operations
- Stay up-to-date with new technologies and equipment to provide expert support
- High school diploma or equivalent required; technical degree or certification preferred
- 1-2 years of experience in technical support or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Physical ability to lift up to 30 pounds and work in a noisy environment
- Competitive hourly rate: $14-$19 per hour
- Opportunities for career growth and professional development
- Fun and dynamic work environment
- Discounts on food and merchandise
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