Technical Support Specialist

2 months ago


Honolulu, Hawaii, United States Dave & Buster Full time
Job Summary

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for the repair and maintenance of our building's technical equipment, including games, simulators, and other technical systems.

Key Responsibilities
  • Repair and maintain technical equipment to ensure optimal performance and minimize downtime
  • Assist guests with technical issues and provide exceptional customer service
  • Perform routine maintenance tasks, such as cleaning and inspecting equipment
  • Collaborate with other team members to ensure seamless operations
  • Stay up-to-date with new technologies and equipment to provide expert support
Requirements
  • High school diploma or equivalent required; technical degree or certification preferred
  • 1-2 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical ability to lift up to 30 pounds and work in a noisy environment
What We Offer
  • Competitive hourly rate: $14-$19 per hour
  • Opportunities for career growth and professional development
  • Fun and dynamic work environment
  • Discounts on food and merchandise


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