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Front Desk Representative with Marriott Hotel Expertise

2 months ago

Tuscaloosa, Alabama, United States CUSA Full time
Job Summary

We are seeking a highly skilled Front Desk Agent to join our team at CUSA. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a pleasant, safe, and secure stay for our guests.

Key Responsibilities
  • Provide excellent guest service and respond to guest inquiries in a timely and professional manner.
  • Follow basic account procedures to ensure accuracy and completeness of hotel procedures.
  • Assure guest security and safety is a top priority and take necessary steps to prevent any incidents.
  • Make recommendations to guests about the hotel and local area.
  • Complete job duties in conjunction with hotel policies and procedures.
Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.